Receptionist / Customer Service Representative (Full-Time)

Westside Animal Emergency Clinic is an after-hours small animal hospital that has been an important part of the community for 19 years. We have recently expanded into a state of the art, 6,000 sq ft facility.

Looking for individuals who:

are aware of our operating hours- we are only open

NIGHTS, WEEKENDS & HOLIDAYS

enjoy laughter and good music (bonus points for being able to teach the choreography to Thriller) rock the ability to multi-task enjoy occasional Nerf gun wars to help relieve stress during hectic shifts and won't fuss if accidentally shot above the shoulders are chill and able to perform well under pressure in a fast paced environment both independently and as a team member are self motivated and detail oriented, but also work cohesively with our amazingly fantastic staff and DVMs like double time pay on major holidays are computer literate with strong typing skills able to lift 40+ pounds (and enjoy bragging rights on being able to lift heavier dogs than some of our other staff and DVMs) enjoy friendly holiday themed competitions have your own dependable transportation and of course, you should absolutely love cats and dogs! Responsibilities (day-to-day activities, but are not limited to): greeting and welcoming Owners and patients ability to recognize life threatening symptoms for immediate triage answering multi-line phone system with a cheerful demeanor teaching the Thriller dance checking in/out clients assisting Techs and DVMS data entry organized and detail-oriented filing offering compassion and understanding towards Owners in emergency setting holding patients for exams, procedures, x-rays and comfort handling of monies & taking payments have great aim for Nerf gun wars scanning/faxing/emailing records to RDVMs/Specialists running lab work helping to maintain a clean and healthy environment Compensation will be based on experience and skill level. If you are interested in joining our freaking amazing team please submit your resume by email and our Practice Manager will contact you.

Job Type:

Part-time & Full-time positions available Scheduled hours will include evenings, weekends, and some holidays.

• We are not open 24/7
• We are only open nights, weekends, & holidays
• Yearly scrub allowance for Full-Time and Part-Time positions
• Benefits listed below are available to Full-Time positions

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Tuition reimbursement Vision insurance

Schedule:

10-hour shift, 8-hour shift Day shift Holidays Monday to Friday Night shift

Weekends Education:

High school or equivalent (Preferred)

Experience:

Veterinary Experience:

1+ years (Required) Customer service: 2 years (Required)

Work Location:

In person Pay Range $15 — $17 USD At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals , including 1700+ veterinarians , we offer a unique blend of local leadership and national support that helps our hospitals thrive. Our model is built on partnership, collaboration, and local medical autonomy , empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact. You care for pets. We care for you. PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.

EOE, M/F/D/V

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