Benefits:

License reimbursement Health insurance Opportunity for advancement Paid time off Training & development 401(k) Bonus based on performance Competitive salary Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 2000 and currently lead a team of four. I've been with State Farm for 33 years, with experience in homeowners claims and agency resources before becoming an agent. State Farm is a family tradition - I'm the seventh State Farm agent in my family. I'm a Mercer University graduate, have been married for 28 years, and am the proud father of twins and triplets. Giving back to the community is an important part of our agency. We sponsor three local high schools, recognize a weekly high school football player, support the Midwest Food Bank, and I'm proud to serve on the board of the Real Life Center, a local nonprofit. Our agency offers health benefits, a 401(k), a $100,000 life insurance policy, licensing reimbursement, and a strong commitment to work-life balance. We believe in investing in our team and creating an environment where people can build lasting careers. Our culture is built on teamwork, integrity, and treating others with respect. We have a tenured team that truly feels like family. I'm looking for someone who is dependable, takes initiative, maintains a positive attitude, and always does the right thing.

ROLE DESCRIPTION

As a Customer Service Representative with Clay Van Meter - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

Establish customer relationships and follow up with customers, as needed. Answer customer inquiries and requests. Maintain accurate records of customer interactions.

QUALIFICATIONS

Dedicated to customer service. Strong communication and interpersonal skills. Detail-oriented and able to multitask. 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