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MAU Workforce Solutions

Service Writer

Career Insights for Automotive Customer Service Representative

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Based on Georgia data

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$54,693 / year median in Georgia

+16% projected growth

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Job Description

Back Service Writer Manufacturing/Production Peachtree City , Georgia Apply Now Share this Job Share this Job Start your new career as a Service Writer with MAU at a leading automotive service provider in Peachtree City, GA. As a Service Writer, you will be the vital link between customers and technicians, managing the service process from intake to vehicle delivery while ensuring top-tier customer satisfaction.
What We Offer:
Competitive pay: $20.62-$27.59 per hour Monday-Friday, 8:00 AM-5:00 PM schedule First shift, no weekends Temp-to-hire opportunity with permanent placement after 520 hours Health, dental, and vision insurance 401(k) plan Employee referral program
What We're Looking For:
3+ years of experience in a similar role preferred Prior experience as an automotive service writer/advisor Automotive mechanical knowledge is a plus Strong communication and organizational skills Ability to multitask in a fast-paced environment Proficiency with shop management software (e.g., Tekmetric) ASE certification is a bonus Customer-focused with problem-solving ability Professional appearance and team-oriented mindset What You'll Do as a
Service Writer:
Greet customers promptly and professionally Accurately document vehicle issues based on customer input Prepare clear and detailed repair orders for technicians Provide estimates and explain recommended services Schedule service appointments and manage workflow Keep customers updated on repair progress and timelines Review completed work for accuracy before delivery Maintain accurate service records and documentation Build trust and long-term customer relationships MAU Workforce Solutions is an innovative global company with extensive experience providing solutions for success in staffing, recruiting, technology and outsourcing to our clients, employees, and applicants. Headquartered in Augusta, GA since 1973, MAU is a family and minority-owned company offering better processes and better people to create efficiencies and greater profits for our clients. Our relationships with world-class companies, our training programs and our culture of family allow MAU to offer better results, better jobs, and better lives to those who work with us. By submitting this application, I consent to be contacted by the hiring company and its authorized representatives via SMS, email, and phone regarding my application, potential employment opportunities, and related updates. You may opt out of SMS communication any time by texting STOP to unsubscribe. All Applicants must submit to background check and drug screening
Disclaimer:
This job description is not designed to be a complete list of all duties and responsibilities required of the position EOE Apply Now Share this Job