We are seeking a friendly, detail-oriented Customer Service Representative to join our pest control team full time. This role is the first point of contact for our customers and plays a key part in keeping daily operations running smoothly. The ideal candidate is organized, professional, and comfortable multitasking in a fast-paced office environment.

Key Responsibilities:

Candidates should be available to work full time Monday - Friday ; 8am - 5pm. Answer incoming phone calls and assist customers with questions, concerns, and service requests Schedule, reschedule, and confirm service appointments for technicians Prepare and respond to communications, including emails, memos, and other correspondence Create, maintain, and organize filing systems (both electronic and physical) Enter, update, and manage work orders accurately and in a timely manner Assist with special projects as requested by management Help prepare and update reports as needed Perform additional data entry and administrative duties as assigned

Qualifications:

Previous customer service or office experience preferred Strong communication and interpersonal skills Excellent organizational skills and attention to detail Ability to multitask and prioritize effectively Comfortable using computers, scheduling software, and basic office programs Pest control industry experience is a plus, but not required (training provided) Proficient in MS Office, especially Excel. Proficient in general technology. Strong organizational and planning skills. Excellent written and verbal communication skills. Attention to detail and problem solving. Strong time management skills and ability to multi-task and prioritize work.

What We Offer:

Supportive team environment Opportunities for growth within the company Training and ongoing support Competitive pay based on experience Health Benefits 401K with company match

Dental Benefits Health Insurance Pay:

$20.00 - $22.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance On-the-job training Referral program Vision insurance

Work Location:

In person