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Southern Tire Mart LLC

Service Advisor

Entry-Level JobVerifiedNo experience needed

Pay: Not specified

Posted: 3 weeks ago

Location: Pooler, GA (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 9/27/2026

Career Insights for Automotive Customer Service Representative

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Based on Georgia data

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$54,693 / year median in Georgia

+16% projected growth

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Job Description

Service Advisor Southern Tire Mart

LLC - 3.2

Pooler, GA Job Details 2 hours ago Benefits Paid training Health insurance Dental insurance Paid time off On-the-job training Vision insurance 401(k) matching Opportunities for advancement Life insurance Qualifications Computer operation Customer communication Writing skills High school diploma or GED Cash register operations Payment Processing Systems Computer skills POS systems

Full Job Description Key Responsibilities:

Greet customers in a professional, courteous, and friendly manner. Clearly explain available services, current promotions, and special offerings such as free vehicle inspections. Create, manage, and update service tickets within the system accurately. Coordinate repair schedules with technicians and ensure timely communication with customers regarding job status. Discuss costs, timelines, and any additional work needed in a transparent and customer-friendly way. Process payments and complete necessary paperwork upon service completion. Maintain accurate, up-to-date service records and documentation. Keep the front counter area clean, organized, and welcoming. Ensure every customer interaction reflects Southern Tire Mart's high standards of service.

Requirements:

High school diploma or GED required. Must be at least 18 years old and able to pass a pre-employment drug screen. Previous experience in sales, service writing, or customer service preferred. Strong verbal and written communication skills. Ability to multitask and stay organized in a fast-paced environment. Basic computer skills and familiarity with POS/service management systems. Knowledge of automotive or commercial tire services is a plus.

Benefits:

401(k) with company match Health, Dental, Vision, and Life Insurance Paid Time Off (PTO) Paid On-the-Job Training Career advancement opportunities Why Join Southern Tire Mart? #1 Commercial Tire Dealer in the U.S. since 2008 #1 Truck Retreader in North America since 2007 #1 North America Commercial Tire Dealer since 2012 Family-owned company with a culture rooted in service excellence Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.