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Bilingual Customer Service Representative

Job

Adecco USA, Inc.

Tucker, GA (In Person)

$36,920 Salary, Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 6/2/2026

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Job Description

Home Bilingual Customer Service Representative Call Center & Customer Service $ 17
  • $ 18.
50 / Hour location_on Tucker, Gia acute Contract/Temporary favorite_border
JOB ON CANDIDATE PORTAL
COPY LINK link Adecco is currently assisting a local Customer in their search for Customer Service Representative positions in Tucker, GA. This is a great opportunity to further your existing skills as a Customer Service Representative, while learning new ones to assist you in your career. The best part is you would be joining a winning culture with Adecco while on assignment with our customer and have access to all our Adecco Perks!
Responsibilities:
  • Maintain real-time phonemunication with in-home delivery driver teams, helping them stay on schedule, troubleshoot issues, and report delays or exceptions
  • Speak with customers when delivery teams encounter issues, de-escalate concerns, and act as a bridge between customers and drivers in both English and Spanish
  • Follow up on missing updates or mimunication, escalating issues to contractors, the Lead CSR, or Operations Manager as needed
  • Support end-of-day check-ins by guiding driver teams upon return, ensuring proper trash and haul-away drop-off, and confirming check-in with staff
Requirements:
  • Fluent in Spanish and English with the ability to confidently speak and understand both
  • Comfortable using the phone throughout the day in a fast-paced environment
  • Strong, assertivemunicator who can remain calm and professional when working with drivers and customers
  • Dependable and flexible with shift start times; basicputer skills including email, Excel, and GPS/dispatch tools
Perks:
    Shift:
    Rotating schedule (
    First Shift:
    6:00 AM
    • 2:30 PM |
    Second Shift:
    12:00 PM
    • 8:30 PM)
    • Weekly paycheck
    Pay:
    $17.00
    • $18.50 per hour
    • Access to Adecco's Aspire Academy with thousands of free upskilling courses This role is being recruited for by one of our Centralized Delivery Team and not your local Branch.
    To be considered, please follow the steps included upon your application. For instant consideration for this Customer Service Representative position with Adecco in Tucker, GA, today.
    Pay Details:
    $17.00 to $18.50 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program,muter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay w applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to adecco/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
    Massachusetts Candidates Only:
    It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    Ref:
    US_EN_99_027153_2534829

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