Now hiring for a

Customer Service Representative Location:

Vidalia, GA Pay Rate:

$15.00 per hour

Schedule:

Monday-Friday, 8:00 AM - 5:00 PM Bring Your People Skills. We'll Bring the Opportunity. Looking for Customer Service Representative jobs in Vidalia where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day. If your skills and experience are a good match for this role please apply today. This opportunity is based on a Customer Service Representative career path and is being offered by Staffmark to qualified candidates. Job Duties Handle a high volume of inbound and outbound customer calls professionally and efficiently. Assist customers with questions related to orders, returns, repairs, services, and account updates. Accurately document all customer interactions in CRM and internal systems. Process service requests and transactions with attention to detail. De-escalate concerns using active listening, empathy, and problem-solving skills. Work closely with internal teams to ensure timely resolution of customer issues. Meet or exceed call center performance metrics, including quality, productivity, and attendance. Maintain current knowledge of products, policies, and procedures. Requirements High school diploma or equivalent required; associate's or bachelor's degree preferred Minimum of 1 year of call center or phone-based customer service experience required Strong verbal communication skills with a professional phone presence Ability to multitask and navigate multiple systems while on calls Proficiency in Microsoft Office and CRM/call management systems Reliable attendance and strong time-management skills Ability to work in a fast-paced, metric-driven environment Benefits Competitive Weekly Pay Comprehensive Benefits including medical, dental, and vision coverage. Life Insurance and Disability Insurance for added peace of mind. Optional 401(k) Plan to help you prepare for the future. Supportive Team Environment focused on professional growth and customer success. "Communication through Email & text is top tier." Staffmark Associate Your next customer service paycheck starts here — Apply today. What You Will Do As a Customer Service Representative you will assist customers by answering questions, resolving concerns, processing requests, maintaining accurate records, and providing timely follow-up. You will communicate professionally across multiple channels while documenting interactions, supporting internal teams, and helping deliver a positive customer experience through accurate, responsive, and courteous service. Handle a high volume of inbound and outbound customer calls professionally and efficiently. Assist customers with questions related to orders, returns, repairs, services, and account updates. Accurately document all customer interactions in CRM and internal systems. Process service requests and transactions with attention to detail. De-escalate concerns using active listening, empathy, and problem-solving skills. Work closely with internal teams to ensure timely resolution of customer issues. Meet or exceed call center performance metrics, including quality, productivity, and attendance. Maintain current knowledge of products, policies, and procedures. The Customer Service Representative provides essential customer support by responding to inquiries, resolving concerns, and maintaining positive communication throughout every interaction. This position requires professionalism, adaptability, and a commitment to customer satisfaction. Successful Customer Service Representative professionals understand the value of active listening, clear communication, and accurate documentation while supporting efficient business operations. Strong interpersonal skills contribute to successful customer relationships. This profession is well suited for individuals who enjoy helping customers and supporting organizational success.