Bishop & Company is seeking candidates for a Client Service Representative opportunity with a health service organization in Aiea, HI.

Client Service Representative Summary:

Promotes positive company relationships through prompt, accurate, and courteous resolutions of all telephone and other inquiries. Identifies pre-analytical as well as post-analytical problems that may adversely affect performance and/or results, and notifies the appropriate department supervisor/manager and/or client. Performs clerical activities and responds to requests for services. Discusses and recommends to management any activities affecting department.

Position Details:

Responds to and resolves inquiries and requests via telephone, email, fax, in writing or in person. Receives requests for services and dispatches as needed. Reviews, reads off results, prints and distributes reports. Works with all departments regarding additions and cancellations. Researches problems/concerns and relays information as appropriate. Troubleshoots and or coordinates resolutions as applicable. Notifies Marketing and/or department management teams of system problems when indicated. Enters orders received into System. Maintains and monitors the department user interface (UI) as assigned.

Requirements:

Associate degree from an accredited college or university (High School diploma plus two (2) years customer service or work with public experience may substitute for an Associate degree). Proficient in Microsoft Office or similar software. Two (2) years patient care, customer service or equivalent public contact experience

Additional Information:

Temporary, Full-Time, On-site, through 12/31/2026

Hours:

Must primarily be available for five 8-hour shifts Monday through Friday from 7:00 am - 6:00 pm, including rotating Saturdays and holidays. Initial training will occur Monday through Friday.

Location:

Aiea, HI Pay:

$19.50/hr.

Benefits:

Bishop & Company offers its temporary and contract employees attractive, competitive benefits, including paid holidays, paid vacation, health insurance, and matching 401k plan for all those who qualify Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii, with emphasis on executive search, direct hire, temp to hire, and temporary/contract staffing. We charge no fees to our placed candidates and our temporary/contract employees. Our client services are 100% guaranteed.

Please forward resumes to:

Bishop & Company Phone:

808-839-2200

Fax:

808-839-4844

Website:

http://www.bishopco.net/

•No relocation, In-state applicants only. Must be available to interview immediately.

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Location:

Honolulu, HI Equal Opportunity Employer - Disability and Veteran