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Member Services Representative
Job
Remedy Staffing
Aiea, HI (In Person)
$41,600 Salary, Full-Time
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Job Description
Position:
Full-time, Medical Billing Representative Location:
Aiea Industry:
Healthcare Schedule:
Monday - Friday, 8:30 am to 5:00 pmPay:
$20/hr In-State applicants onlyBenefits:
- Pay Cards, Direct Deposit & Weekly Pay
- Medical/Dental/Vision/Prescription
- Free Online Skill Classes, EAP, Discounts & many more As a Medical Billing Representative, you will handle billing inquiries, process payments, and ensure accurate account management while delivering excellent customer service.
Job Duties:
- Perform medical billing, rebilling denials, collections, and records processing
- Respond to billing inquiries via phone, written communication, or in person
- Manage incoming calls and provide customer service support
- Update accounts, resubmit claims, and process credit card payments
- Document account activity and follow up with patients or insurers
- Analyze billing errors, reconcile accounts, and generate reports
- Review denials/EOBs, correct discrepancies, and resubmit claims
- Verify insurance eligibility and report payments to collection agencies
Job Requirements:
- High school diploma or equivalent
- 6+ months customer service and medical billing/collections experience
- Proficient in MS Office (Word, Excel, Outlook)
- Strong communication, problem-solving, and multitasking skills
- Ability to work independently and in a team EEO