We are looking for a Customer Service Representative to join our team and provide excellent customer service to our clients. The successful candidate will be responsible for responding to customer inquiries, resolving customer complaints, and providing general support to customers.

Responsibilities:

Respond to customer inquiries in a timely and professional manner. Update appropriate client information and billing information. Provide accurate information about products and services. Troubleshoot customer issues and provide solutions. Maintain customer records and document interactions with customers. Handle customer complaints in a courteous and professional manner. Follow through with team members to ensure that clients needs are met in a timely manner.

Requirements:

Knowledge of office management Time management skills and ability to multitask and prioritize work Attention to detail and problem-solving skills Excellent written and verbal communication skills Strong organizational and planning skills

Benefits:

Part-time or Full-time position. Potential for promotions and bonuses based upon performance. Paid vacation time begins following 1 year employment.

Experience:

Microsoft Office HVAC, plumbing, electrical experience preferred

Job Types:

Full-time, Part-time Pay:

$22.00 - $30.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person