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Milo Locker Meats

Front End Associate

Career Insights for Client Service Representative / Associate

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Scorecard

Based on Iowa data

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$45,922 / year median in Iowa

-6% projected decline

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Job Description

Overview Join our front end team at Milo Locker Meats and become the friendly face that customers rely on! This position is Monday through Friday 9:30 am to 6:00 pm. Seasonal rotating Saturdays as needed during deer season (October through January). This position assists customers with the orders and maintains the retail area. Responsibilities Greet customers warmly and provide outstanding customer service Handle phone inquiries professionally, demonstrating excellent phone etiquette and communication skills Operate POS systems efficiently for sales transactions, cash handling, and receipts Invoice customer orders for pick up Assist farmers with scheduling and customer lists. Assist hunters with ordering Demonstrated ability to provide exceptional customer service in a fast-paced setting Maintain retail area Qualifications Prior retail sales experience preferred Familiarity with POS systems, cash handling, and retail math calculations Strong communication skills with an emphasis on excellent phone etiquette and customer engagement Ability to perform basic math accurately for transactions and inventory counts Ability to lift 50 plus pounds
Job Type:
Full-time Pay:
From $18.00 per hour
Benefits:
401(k) matching Employee discount Paid time off
Work Location:
In person