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KF
Kraig Ford
Service Advisor
Entry-Level JobVerifiedNo experience needed
Career Insights for Automotive Customer Service Representative
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Scorecard
Based on Iowa data
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What they do
An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.
$57,753 / year median in Iowa
+12% projected growth
Job Description
Service Advisor Kraig Ford | Oskaloosa, Iowa Join a Team That Values Great People Kraig Ford is looking for a professional, customer-focused Service Advisor to join our growing team in Oskaloosa, Iowa. If you enjoy helping customers, working in a fast-paced environment, and being part of a dealership that genuinely values its employees and customers, we'd love to meet you. What You'll Do Greet customers and provide an exceptional service experience Listen to customer concerns and accurately document repair needs Communicate with technicians throughout the repair process Keep customers informed with timely updates Recommend maintenance and repair services when appropriate Prepare repair orders and explain completed work Help create a positive, professional experience from start to finish What We're Looking For Outstanding customer service and communication skills Strong organizational and multitasking abilities Positive attitude and team-first mentality Ability to work efficiently in a fast-paced environment Automotive service advising experience is preferred, but we're willing to train the right person with exceptional customer service skills. Why Kraig Ford? We're proud to offer more than just a job—we offer a workplace where people enjoy coming to work.