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SYNERGY HomeCare
Client Care Coordinator
Career Insights for Customer Service Representative (General)
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Based on Iowa data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,108 / year median in Iowa
-1% projected decline
Job Description
Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible
- on their terms, in their own homes.
Do you:
Enjoy serving others? Have a big heart with a lot of love to share? Take charge with a warm smile? We are hiring a Client Care Coordinator who can answer yes to these questions. At SYNERGY HomeCare, we create a world of care at home for all, which means you will have the opportunity to support a dedicated team in caring for a wide variety of people, spanning all ages and all abilities. We are seeking a Client Care Coordinator to join our independently owned and operated national agency. We are scheduling interviews immediately for the Client Care Coordinator position. What you should know about the Client Care Coordinator position withSYNERGY HomeCare:
Client Care Coordinator Responsibilities:
Handling incoming client inquiry calls Completing home assessments for new clients Providing exemplary customer service Communicating regularly with clients and their families Management and training of caregiversClient Care Coordinator Requirements:
Experience- Two years supervisory or management experience in a home care setting preferred Education
- Associates or Bachelors degree; CNA preferred not required Skills
- Developing personal relationships, time management skills, exemplary communication skills Characteristics
- This is an autonomous position, so we're looking for individuals that are self-motivated and willing to learn.