member services representative

If you're someone who enjoys solving problems, organizing details, and making things easier for others, this contract opportunity in Des Moines could be exactly what you're looking for. Join a growing insurance organization where your ability to balance customer interaction and backend support will directly impact business success.

Day-to-Day Impact:

Respond to customer inquiries with thoughtful, solution-oriented supportGuide clients through policies, updates, and service needs with confidenceMaintain clean and accurate data across internal systemsUse CRM and tracking tools to manage communications and prioritiesAssist with billing and benefits questions, ensuring clarity and resolutionReview and process new business information for accuracy and completenessCommunicate effectively across teams to support a seamless workflowBehind every smooth customer experience is someone who knows how to connect the dots. Please apply today! 515.706.4974 or apply through our Robert Half website.