Client Service Coordinator

Client Service Coordinator Oasis Womens Center Alton, IL Job Details Full-time $65,000 - $80,000 a year 6 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Flexible schedule Life insurance Retirement plan Qualifications Client services Behavioral health

Full Job Description Job Title:

Client Service Coordinator (Crisis Intervention / Social Services)

Company:

Oasis Women's Center Location:

Alton, Illinois Job Type:

Full-Time Schedule:

Evenings, Weekends Required Job Summary Oasis Women's Center is seeking a Client Service Coordinator with experience in crisis intervention, case management, and social services . This role is responsible for delivering and supervising direct client services , supporting program development , and ensuring high-quality care for individuals in need. The ideal candidate is compassionate, organized, and experienced in client advocacy, documentation, and team supervision , with a strong commitment to supporting women and addressing complex social issues. Key Responsibilities Provide direct client services , including crisis intervention, intake, and referrals (in-person and phone) Coordinate and oversee case management and client support services Supervise staff and volunteers in daily service delivery Maintain accurate client documentation, records, and reports Conduct file reviews and quality assurance checks to ensure compliance Assist with program development, implementation, and evaluation Train and support staff and volunteers Coordinate scheduling to maintain 24/7 service coverage Connect clients with community resources and support services Collaborate with leadership to improve service delivery and outcomes Qualifications Bachelor's degree in Social Work, Human Services, Psychology , or related field preferred (or equivalent experience) Experience in crisis intervention, case management, or client services Strong knowledge of community resources and social service systems Experience supervising staff or volunteers Excellent communication, documentation, and organizational skills Ability to handle sensitive situations with professionalism and empathy Commitment to women's advocacy, trauma-informed care, and social justice Preferred Skills (Keywords for Indeed Search) Crisis Intervention Case Management Client Advocacy Social Services Program Development Trauma-Informed Care Documentation Nonprofit Volunteer Coordination Community Outreach Behavioral Health Work Schedule Full-time position: Regularly scheduled Monday - Friday 9 AM - 5 PM Must be available for evenings, weekends, and rotating shifts Schedule set by Executive Director Benefits FREE Health insurance, dental, and life insurance Paid time off, 9 Holidays, 12 sick days annually Professional development opportunities Supportive, mission-driven work environment 401k If you are passionate about helping others, crisis response, and community impact , we encourage you to apply and join our team at Oasis Women's Center.

Pay:

$65,000.00 - $80,000.00 per year

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Life insurance Paid time off Retirement plan

Work Location:

In person