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Customer Service Representative
Job
Marathon Group
Belleville, IL (In Person)
$40,560 Salary, Full-Time
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Job Description
Marathon Group is an automotive administrative company with offices in Belleville, IL and Houston, TX. Our organization provides administrative services for a variety of clients within the automotive industry, providing support to a network of nationwide customers. Our Belleville, IL location is looking to bring on a
FULL-TIME
customer service representatives to add to our team of talented customer support staff. Experience in call center environment, with emphasis on customer service and client relations is a huge plus. Knowledge of the automotive industry is a plus, but not required. No sales or cold calling, inbound call center. Job Duties- Handle Inbound Customer Support Calls
- Access and Explain Contract Benefits and Coverage
- Process Incoming Electronic Customer Questions
- Process Incoming Client Support Requests
- Place Outbound Concierge Service Calls to Customers
- Misc. Weekly/Monthly Administrative Duties Job Benefits
- Competitive Compensation Plan
- Advancement Opportunity
- Employer Match 401k
- Health, Dental, & Vision Benefits
- Multiple Incentive Programs ($2k
- $5k annually)
- Yearly Bonus ($1k to $3k)
- Provided Lunch
- Monthly Team Building Outings
- Healthy Living Incentives
Vehicle Coverage Benefit Job Type:
Full-time Pay:
$18.00- $21.