Part-Time Customer Service Representative Employment Type:

Part-Time Schedule:

Monday -

Friday Location:

On-site About the Position We are looking for a friendly and dependable Part-Time Customer Service Representative to join our team. This person will be an important first point of contact with our customers and will help ensure every interaction is handled professionally, accurately, and with a positive attitude. The ideal candidate communicates well, stays organized in a busy environment, and enjoys helping people solve problems. Responsibilities Answer incoming customer phone calls and respond to customer inquiries Assist customers with questions, service requests, scheduling, account information Provide courteous and professional customer service Accurately enter and update customer information in company systems Route calls and requests to the appropriate team member or department Follow up with customers to reschedule appointments Document customer conversations and requests accurately Assist with basic administrative and office support tasks, data entry Work collaboratively with other team members to resolve customer concerns Maintain confidentiality of customer and company information Qualifications Strong communication and customer service skills Professional and friendly phone presence Dependable and punctual Strong attention to detail and organizational skills Comfortable with computers and standard office software, especially Office 365 Ability to manage multiple tasks and priorities Ability to work independently while also contributing to a team Previous customer service, receptionist, call center, or office experience is preferred, but we are willing to train the right candidate We're Looking for Someone Who Likes people and genuinely enjoys helping customers Remains calm and professional when handling difficult situations Takes ownership of and follows through with customer questions Learns quickly Communicates clearly Brings a positive, team-oriented attitude to work What We Offer Part-time schedule Flexible scheduling PTO available to part-time employees in accordance with Illinois PTO laws Supportive and team-oriented work environment Opportunity to learn and grow within the company How to Apply Please submit your resume along with your contact information. We look forward to hearing from you! Chambers Services is an equal opportunity employer.

Pay:

$16.00 - $18.00 per hour Expected hours: 25.0 - 30.0 per week

Benefits:

Paid time off

Work Location:

In person