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Kojak's

Customer Service Representative / Front of House

Job Description

Preferred Availability:
Preferred availability is daily from 10:30 AM until approximately 2:00-4:00 PM, including weekends. Candidates with additional flexibility are welcome, as some shifts may occasionally include dinner service, but late-night availability is not required.
Location:
Kojak's Restaurant, Cary, Illinois Apply Today! Join our team and help us deliver great food and excellent customer service!
Contact:
kojaksincary@gmail.com Kojak's is looking for friendly, dependable, energetic, and customer-focused individuals to join our Front-of-House team! We are a fast-paced, fast-casual restaurant seeking team members who enjoy working with people, providing excellent customer service, and keeping restaurant operations running smoothly. Key Responsibilities Greet customers warmly and provide friendly, professional service. Take and process dine-in, carryout, phone, online, and delivery orders accurately. Operate the POS system and handle cash and card transactions. Coordinate with kitchen staff to ensure orders are prepared, packed, and served correctly and on time. Assist with food expediting, order packaging, and delivery pickup coordination. Answer customer questions, explain menu items, and recommend additional items. Handle customer concerns professionally and efficiently. Maintain cleanliness and organization of the front counter, dining area, beverage stations, and workstations. Restock supplies, assist with light food preparation, and complete opening and closing duties as needed. Support coworkers and assist with general restaurant operations during busy periods. Qualifications Friendly, positive attitude with strong communication and customer service skills. Reliable, punctual, organized, and team-oriented. Ability to multitask and work efficiently in a fast-paced environment. Comfortable handling cash, taking orders, and using POS systems. Willingness to learn and help in different areas of the restaurant. Previous restaurant, cashier, or customer service experience preferred but not required. What We Offer Part-time and full-time opportunities. Flexible scheduling. Daytime and lunch shifts available. Friendly, supportive team environment. Opportunity to learn multiple aspects of restaurant operations. All positions at Kojak's are at-will employment positions, whether part-time or full-time.
Pay:
Up to $17.00 per hour Expected hours: 10.0 - 36.0 per week
Benefits:
Flexible schedule
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance
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