Client Service Representative

Client Service Representative Mandarich Law Group, LLP - 2.8 Chicago, IL Job Details Full-time $22 - $23 an hour 21 hours ago Benefits Paid parental leave Health insurance On-site gym Dental insurance Paid time off Parental leave 401(k) matching Opportunities for advancement Qualifications Microsoft Excel Client services Productivity software Associate's degree Escalation handling Entry level Client interaction via phone calls Full Job Description Mandarich Law Group is one of the country's leading creditor's right law firms with offices in CA, IL, NY, MI, OH, GA, ID, WA, and FL. At Mandarich Law Group LLP we are looking for great people to bring their passion and strong work ethic to the job. We are a creditors' rights law firm located in downtown Chicago. We are currently seeking a full time Client Services Representative. Monday through Friday 8:00AM to 5:00PM - In-office position. Interested applicants please complete employment application AND upload your resume.

What You Will do:

Provides quality support to clients with moderately complex transactions and processes on a daily basis. Under general supervision assists clients by responding to phone email and other inquiries regarding company services and procedures. Investigates errors in client accounts and statements. Routes issues that cannot be addressed at point of contact to appropriate team in accordance with documented procedures. Reviews daily open items to ensure proper follow-up and closure. This position will be a direct contact between the Firm and our client(s).

Requirements What You Will Need:

Preferred:

Minimum one to two years of experience as a client service representative Microsoft Office - Must be proficient using

Excel Preferred:

Bachelor's Degree Associates Degree Preferred:

Collection experience

Benefits What You'll Enjoy:

Competitive Hourly Salary:

$22 - $23 per hour DOE Medical and Dental coverage; 401K plan with company match PTO Paid Parental Leave Opportunities for advancement and professional development Convenient West Loop location close to the CTA Metra Divvy and major freeways Onsite Gym "We are an Equal Opportunity Employer. Nothing in this job posting or description should be construed as an offer or guarantee of employment".