Customer Service Associate

Customer Service Associate Semper Solr Chicago, IL Job Details $60,000 - $80,000 a year 12 hours ago Benefits Opportunities for advancement Qualifications High school diploma or GED Full Job Description Fun Environment & Rewards At AGI, we're all about inspiring the next generation through optimism, teamwork, and results. As a Customer Service Associate, you'll be at the forefront of our mission, providing outstanding experiences to our customers. This role is perfect for you if you thrive in an energetic environment and are passionate about personal and professional growth. We prioritize a people-oriented culture where hard work meets fun, offering plenty of room for advancement based on your performance and experience. We're seeking someone enthusiastic and highly motivated, with a strong service background. Your exceptional communication, listening, and problem-solving skills will be key in delivering excellent customer interactions. If you're eager to engage with people and are looking for new opportunities in a fast-paced setting, let's talk. At AGI, we promise an exciting, professional environment where your growth is our priority. Join us and be part of a team that values your ambitions and contributions.

Compensation:

$60,000 - $80,000 yearly

Responsibilities:

Engage with customers to understand their needs and provide tailored solutions. Respond promptly to customer inquiries via phone, email, and chat, ensuring a seamless experience. Collaborate with team members to resolve complex issues and enhance service delivery. Maintain accurate records of customer interactions and transactions in our CRM system. Educate customers on product features and benefits, empowering them to make informed decisions. Handle customer complaints with empathy and professionalism, turning challenges into opportunities for growth.

Qualifications:

Previous work in a customer-facing position. Must have graduated from high school, received a G.E.D. or equivalent. Display strong communication skills, active listening skills, and personal skills. About Company As a veteran-owned company, we assist our community and homeowners in choosing an efficient and affordable solar system that best meets their needs and provides sustainable energy for our community. We believe that solar power should be accessible to everyone, and we specialize in providing financing options that help homeowners save on their monthly bills immediately. Why you'll love it here: Accelerated Advancement opportunities Competitive compensation plans Veteran-Owned Company Top priority, awesome team culture