Customer Service Representative XBP Global

• 2.

8 Chicago, IL Job Details Full-time 17 hours ago Qualifications Customer communication Food service customer order management English High school diploma or GED Food ordering Full Job Description Customer Service Rep About the

Role:

As a Customer Service Representative, your primary responsibility is to perform a variety of office services tasks and ensure the accuracy of your work in a timely and efficient manner.

Essential Job Responsibilities:

Process and deliver incoming mail and packages Process outgoing mail and packages Run Pitney Bowes postage equipment Run print/copy/scanning equipment Assemble binders and other materials for presentations Answer incoming calls in a professional and courteous manner Greet customer's clients so they feel welcomed and escort them to a conference room Schedule conference rooms as needed for customer meetings Order food for meetings

• sometimes work with catering/other times pick up order (local) Kitchen/pantry tasks
• restocking, keeping areas clean and organized Check conference rooms daily to be sure they are ready for meetings Run errands
• post office special service requests, pick up documents from courthouse, food for takeout customer lunch meetings (within walking distance)
• Assisting administrative assistants with special projects
• Handle time-sensitive material Perform duties and special requests as assigned by the onsite team lead or customer coordinator Maintain accuracy of required reports, logs, and measurements Ensure adherence to customer and XBP America's business guidelines, safety & security procedures

Hours:

8 am

• 5 pm, 1 hour lunch break, Monday

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Friday Qualifications:

High school diploma or equivalent. Prior experience with reception duties Prior reprographics experience Prior experience ordering food for meetings/luncheons Prior experience in legal environment is a plus Minimum of 1-year customer service-related experience Requires limited supervision and are self-motivated Able to lift up to 50 lbs. Walking, standing, sitting for extended periods of time Ability to work at a computer for extended periods Excellent English verbal and written communication skills Prior experience with Microsoft Office Word, Excel, Email a plus Ability to meet employer's attendance policy