Client Services Representative

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within practice management software. Escalates complex matters to senior staff. Minimum of 1 year related experience required.

Why You'll Love It Here Well-Rounded Medicine:

Wellness, diagnostics, surgery, and laser therapy

Modern Equipment:

Digital full body & dental radiographs, in-house diagnostics

Supportive Team:

Collaborative, family-like culture that values growth

Positive Environment:

Team building and open communication Make an

Impact:

Build relationships with clients and truly make a difference What We're Looking For 1+ years of customer service, plus veterinary experience Strong professional skills and attention to detail Ability to stay calm and efficient in a fast-paced environment Positive, team-oriented mindset Passion for patient care and continued growth

Schedule Part-time Monday-Friday:

645am-7pm

Rotating Saturdays:

730am-2pm

What We Offer Pay Range:

$15-$17/hour, based on experience Full Time benefits eligibility: Health, dental, and vision insurance Free mental health benefit options 401(k) with company match Competitive PTO plan + paid holiday Employee pet discount If you're looking for a team where you can be supported, grow your skills, and enjoy coming to work each day--we'd love to connect.