CSR - Customer Service Representative

Versa Press, Inc. is a growing book manufacturer serving a nationwide customer base. Our product, sales, and workforce continue to grow. Versa Press is one of the largest book manufacturers in the US. We are seeking a motivated individual who is looking to join our team. We offer a pleasant work environment, competitive compensation, a complete benefit structure, which includes paid vacation and holidays, shift premiums, health care, dental, vision, 401K retirement plan, and a flexible spending plan.

Overview:

Our customer service representatives assist our sales team with prompt quoting and customer service for new and existing customers. We are looking for a motivated individual with excellent written and verbal communication skills, strong computer skills, and the ability to work in a team environment.

Duties:

• Quote projects for publishing customers
• Analyze customer job specifications
• Respond to customer inquiries
• Provide general administrative support
• Work with vendors and suppliers

Qualifications:

• High school diploma or equivalent required
• Ability to interact professionally with customers
• Proven experience as a customer service representative
• Excellent verbal and written communication skills
• Strong organizational skills with the ability to multitask effectively
• Proficient in using computer software such as Microsoft Office Suite
• Familiarity with office equipment (e.

g., printers, scanners) and basic troubleshooting

Job Type:

Full-time Pay:

$19.00

• $20.

00 per hour Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Shift:

8 hour shift

Work Location:

In person