Customer Service Representative Park Center

Customer Service Representative Park Center Glenview, IL Job Details Part-time $17•$19 an hour 4 hours ago Qualifications Some college Financial transaction processing Phone communication Greeting customers Mid-level High school diploma or GED Deposits Guest services Balancing end-of-day transactions Client interaction via phone calls Full Job Description

JOB SUMMARY

This position is responsible for providing front-line customer service to visitors and patrons and processing program registrations.

OTHER DUTIES INCLUDE

Greets walk-in traffic. Answers phone calls and handles appropriately. Answers questions about the organization, its facilities and programs. Directs patrons to rooms and events. Registers, completes refunds and transfers requests for customers for programs, events and membership passes using computer system. Books rentals for rooms, facility usage and field houses. Accepts payments and processes transactions. Balances daily work deposits (cash, checks, credit cards) for all areas including front desk and also open gym and indoor pool. Issue and process field house permits and key deposits. Sorts & distributes internal & external mail. Crosstrain to work as a venue supervisor for rentals and events. Troubleshoots customer service issues that may arise, including use of website registration. Responds to emergency situations.

QUALIFICATIONS

High School diploma or equivalent required. Some college strongly preferred. Will consider significant and material experience in lieu of formal education. At least 3 years relevant experience desired.

SCHEDULING & PAY

This is a part time, year-round hourly (non-exempt) position. Weekday morning shifts Mon, Fri; 8:45am-2:00pm Weekend shifts Saturday 8:45am•3:30pm Opportunity for additional hours through rentals and shift coverage. Target hiring range is $17•19 per hour depending on qualifications and experience.

APPLY ONLINE!

Visit us at www.

GlenviewParks.org•click on "Jobs" at the top of the homepage

INTERNAL APPLICANTS

Email a letter of intent and current resume directly to Jill Bruns at

Phone:

224-521-2560 or

Application Deadline:

Open Until Filled If interested, please apply early. Recruiting and interviewing will begin immediately. The Glenview Park District is an Equal Opportunity Employer.