Customer Service Rep(02959) - 2201 Madison Ave

Job DescriptionJoin our team as a Customer Service Representative at our Domino's Pizza location in Granite City, United States! We're looking for an enthusiastic and customer-focused individual to provide exceptional service at our 2201 Madison Ave store. As a key member of our team, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for quality service.

Answer incoming phone calls and take customer orders accurately and efficientlyPrepare and make pizzas according to company standards and customer specificationsProcess cash and credit card transactions with precisionDeliver outstanding customer service, addressing inquiries and resolving issues promptlyMaintain a clean and organized work environment, adhering to health and safety standardsCollaborate with team members to ensure smooth operations during busy periodsAssist with various cleaning tasks to uphold store cleanlinessHandle and lift items weighing up to 25 lbs. as neededQualificationsExcellent communication skills with the ability to interact professionally with customers and team membersStrong attention to detail and ability to follow directions accuratelyFlexibility to work various shifts, including weekends and holidaysPositive attitude and friendly demeanor, with a passion for customer serviceBasic computer proficiency for operating order-taking systemsAbility to multitask effectively in a fast-paced environmentProblem-solving skills to address customer concerns efficientlyPhysical ability to stand for extended periods and lift up to 25 lbs.

Team-oriented mindset with a willingness to assist colleagues as neededHigh school diploma or equivalent preferred (not required)Additional InformationAll your information will be kept confidential according to EEO guidelines.