a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Customer Service Representative A growing organization is seeking a Customer Service Representative to join its collaborative team. This role is ideal for someone who thrives in a fast-paced environment, enjoys helping customers, and has strong organizational and communication skills. This position offers the opportunity to work closely with customers, support order processing activities, and play a key role in ensuring an exceptional customer experience. Responsibilities for the Customer Service Representative Manage and prioritize a high-volume shared email inbox Respond to customer inquiries in a professional and timely manner Process customer orders and verify order details Review purchase orders and validate information within internal systems Support CRM-related processes and data management initiatives Perform accurate data entry and record maintenance Collaborate with internal teams to ensure order accuracy and customer satisfaction Assist with additional customer service and administrative responsibilities as needed Qualifications for the Customer Service Representative Required 1-3 years of experience in a customer service, customer support, or contact center environment Experience managing shared inboxes and handling a high volume of email communication Strong written communication and customer service skills Proficiency with Microsoft Outlook, Teams, Excel, and Copilot Ability to multitask and effectively manage competing priorities Strong attention to detail and organizational skills Preferred B2B customer service experience Experience working within manufacturing or industrial environments Familiarity with ERP, CRM, or order management systems Experience utilizing Radius EFI or similar platforms What We're Looking For in the Customer Service Representative The ideal candidate will be: Eager to learn and take initiative Comfortable asking questions and seeking clarification Friendly, professional, and customer-focused A strong team player who enjoys collaborating with others Able to work efficiently in a fast-paced environment Why Join This Team? Supportive and welcoming work environment Collaborative team culture with approachable leadership Modern office setting within a manufacturing organization Opportunity to gain exposure to CRM and customer service operations Business casual dress code Stable organization with a reputation for teamwork and employee support If you're a customer service professional who enjoys problem-solving, email communication, and working with a great team, we'd love to hear from you. Apply today! EB-2139840913