Responsibilities Handle incoming calls using multi-line phone systems with professionalism and courtesy, ensuring excellent phone etiquette. Assist clients with inquiries, product information, and support requests via phone, email, or in person. Manage office tasks including data entry, filing, and maintaining accurate records using productivity software such as Microsoft Office and spreadsheets. Support office management duties like calendar management, appointment scheduling, and document proofreading to ensure operational efficiency. Utilize computer skills to update client information in databases like QuickBooks and other client management tools. Coordinate front desk activities, greet visitors, and direct them appropriately while maintaining a welcoming environment. Perform clerical tasks such as filing, document processing, and managing correspondence to streamline daily operations. Qualifications Proven experience in customer service or front desk roles with strong phone communication skills. Proficiency with Microsoft Office suite (Word, Excel) and familiarity with spreadsheets for data management. Technical proficiency with office management tools such as QuickBooks and familiarity with multi-line phone systems. Bilingual abilities are a plus to effectively communicate with diverse clients. Excellent organizational skills with the ability to prioritize tasks efficiently and manage time effectively. Office experience including clerical work, data entry, filing, and calendar management is highly desirable. Strong computer literacy combined with attention to detail for proofreading and document accuracy. #
INDBOS Pay:
$21.00 - $22.00 per hour
Benefits:
Dental insurance Health insurance Vision insurance