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Call Center Agent/Appointment Setter
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Torq Coatings
Lombard, IL (In Person)
$41,600 Salary, Full-Time
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Job Description
Call Center Agent/Appointment Setter Torq Coatings Lombard, IL Job Details Full-time $19 - $21 an hour 1 day ago Benefits Disability insurance Health insurance 401(k) Qualifications Customer communication English Business development Prospecting Telemarketing Technology sales Full Job Description Overview We are seeking an energetic and motivated Appointment Setter to join our dynamic team in Lombard, IL. This role is vital in driving our business development efforts by connecting with potential clients, scheduling qualified appointments, and supporting our sales initiatives. If you thrive in a fast-paced environment, possess excellent communication skills, and are passionate about building relationships, this opportunity is perfect for you! You will play a key role in expanding our customer base and supporting our technology sales team through outbound calling and warm lead engagement. This paid position offers a chance to develop your sales skills while contributing to a growing organization committed to your success. Duties Conduct outbound calls to prospective clients using CRM software to generate new business opportunities. Engage with leads through warm calling, establishing rapport and understanding their needs. Schedule appointments for the sales team with qualified prospects, ensuring all details are accurately recorded. Utilize negotiation skills to confirm appointment times that align with client availability and sales objectives. Maintain detailed records of interactions within CRM systems like Salesforce, ensuring data accuracy and follow-up readiness. Collaborate with marketing and business development teams to refine outreach strategies and improve appointment conversion rates. Provide excellent customer service by addressing inquiries professionally and ensuring a positive experience for potential clients. Skills Strong communication skills in English, with the ability to clearly articulate value propositions. Proven experience in telemarketing, inside sales, or B2B sales environments. Familiarity with CRM software such as Salesforce or similar platforms for managing customer interactions. Knowledge of technology or technical sales processes is highly desirable. Demonstrated negotiation abilities to secure appointments and advance sales conversations. Experience with outbound calling campaigns, especially warm calling techniques. Excellent customer service skills coupled with the ability to handle objections confidently. Ability to work independently while collaborating effectively within a team environment. Join us as an Appointment Setter in Lombard, IL and become a vital part of our growth story! Your proactive approach and enthusiasm will help us connect with more clients and achieve new milestones together.