Find & Apply For Customer Service Representative Jobs in Lombard, Illinois

Member Service Representative The Ace Consulting Group

• 5.0 Lombard, IL Job Details Full-time $21
• $24 an hour 18 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Life insurance Referral program Qualifications Insurance products customer support Health insurance customer support Full Job Description Member Services Representative
• Medical Benefits Lombard, IL | $21
• 24/hour | Full-Time | 1st Shift The Ace Consulting Group is partnering with an established benefits organization in Lombard, IL to hire experienced Member Services Representatives to join its growing team.

This is an excellent opportunity for someone with medical insurance customer service experience who enjoys helping people understand their healthcare benefits and is comfortable working in a fast-paced, high-volume call environment. What You'll Do Handle a high volume of inbound calls from members and healthcare providers Assist with questions regarding medical, dental, vision and prescription benefits Explain coverage, eligibility, benefits and claims-related information Help members understand benefit and claim procedures Research member inquiries and provide accurate, professional resolutions Document calls, inquiries and outcomes accurately within internal systems Deliver a high level of customer service while handling sensitive and sometimes complex benefit questions This is a phone-intensive position, with approximately 90% of scheduled time spent handling inbound calls . What We're Looking For Minimum 1 year of medical insurance customer service experience required High school diploma or GED Previous experience assisting members, patients or providers with healthcare/insurance-related questions Strong verbal and written communication skills Excellent customer service and interpersonal skills Strong attention to detail and accurate data entry skills Comfortable spending the majority of the workday on the phone Ability to learn and explain detailed healthcare benefit information

Schedule & Work Location Location:

Lombard, IL This position is 100% onsite during the initial 6-8 month training period . Following successful completion of training, employees may transition to a hybrid schedule with up to 2 work-from-home days per week.

Compensation/ Salary:

$21

• 24/hour , based on experience.

ACE Benefits Eligible ACE employees will have access to benefits such as medical, dental, vision, FREE life insurance, paid leave and additional employment resources based on assignment eligibility and applicable plan requirements. Once hired by the client, benefits are EXCELLENT and extremely competitive. Ready to Apply? If you have experience working with medical insurance benefits, claims, member services or healthcare customer service , we want to hear from you! Apply today to connect with an ACE recruiter. The Ace Consulting Group LLC is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to any legally protected characteristic. #ACE25

Pay:

$21.00

• $24.

00 per hour Expected hours: 40.0 per week

Benefits:

Health insurance Life insurance Paid time off Referral program Vision insurance

Experience:

insurance/benefits/health benefits: 1 year (Required) Ability to

Commute:

Lombard, IL 60148 (Required)

Work Location:

In person