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Customer Service Associate
Job
Doo Care
Lombard, IL (In Person)
$45,760 Salary, Part-Time
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Job Description
DOO CARE, the Chicagoland area's largest pest waste removal company is looking for a part-time person to work in their office 2-3 days a week to help out with customer service and other office related tasks. Strong e-mail and phone skills are a must. There is potentially some flexibility in the hours and days for the right candidate. This is an in-office positional though and not a remote job.
Daily activities include:
- responding to new service inquiries and signing up new customers for service via email.
- returning new service phone calls and signing up new customers for service via the phone
- responding to current customer questions and complaints via both phone and email
- entering new customer information into scheduling/routing/accounting system
- collect unpaid bills and update customer credit card information This is a small office atmosphere with 7-10 employees in the office.