Schedule:

Monday-Friday, 8:00 AM - 5:00

PM Pay Rate:

$18.00-$20.00 per hour

Preferred:

Bilingual (English/Spanish)

Position Summary:

We are seeking a friendly, professional, and customer-focused Customer Service Representative to join our team. The ideal candidate will assist customers by answering questions, resolving concerns, processing information accurately, and providing exceptional service. Bilingual candidates are preferred to better support our diverse customer base.

Key Responsibilities:

Answer incoming calls, emails, and customer inquiries. Provide accurate information regarding products, services, and accounts. Resolve customer concerns in a timely and professional manner. Enter and maintain customer information in company systems. Process orders, requests, and documentation accurately. Collaborate with team members to ensure customer satisfaction. Perform general administrative and office support duties as needed.

Qualifications:

Previous customer service experience preferred. Bilingual in English and Spanish preferred. Strong communication and interpersonal skills. Basic computer skills, including Microsoft Office. Ability to multitask and work in a fast-paced environment. Reliable attendance and strong work ethic.

Benefits:

Competitive pay ($18.00-$20.00 per hour) Monday-Friday schedule Supportive team environment Opportunities for growth and advancement