2nd Shift Service Writer

The Service Writer is a core member of our shop, ensuring the success of our mechanics.

Primary Job Duties:

Daily service writer tasks such as handling breakdowns, assigning work to mechanics as well as weekend coverage as needed Managing inoperative equipment at the G&D facilities Handles all equipment breakdown & repairs including vendor selection, monitoring through completion and payments as needed Prepares, audits and completes work orders Schedules truck and trailer services with inside and outside shops Answer shop phone calls Handles driver walk-ups Distributes workload to the technicians Handle fuel requests Determines warranty repairs Monitor several reports daily Scan documents Working with operations to get needed equipment in for services/repairs Assist in training new mechanics and verifying work Helps technicians with diagnostics and repair issues Monitoring and improving efficiencies/workflows in the shop Assist shop manager with employee issues Other duties as assigned Qualifications High School Diploma and a minimum of 5 years of experience in a commercial maintenance shop is required which includes hands on mechanical experience Experience using standard office equipment; Maintenance software, Email and Microsoft Office Applications such as Word, Excel, Power Point Basic knowledge of statistics, data collection, analysis and data presentation would be useful Excellent interpersonal communication, problem solving and customer service skills are a must

Job Details:

Location:

50 Commerce Drive Morton, IL 61550

Shift:

2nd Shift; 2 PM - 10:30

PM Pay Range:

$18/hr

Job Type:

Full Time with a comprehensive benefits package including: Medical, Dental, and Vision insurance, 401K with company match, company paid life insurance, and many other programs.

Company Information:

G&D Integrated has a rich history that dates back to the early 1880s, when freight was delivered with horse-drawn wagons. In the hundred-plus years since, the members of the O'Neill family have been proudly serving Central Illinois with a variety of transportation, freight transfer and storage services. The long term success of the organization can be tied to our focus on three key components. PEOPLE Our success in delivering excellent service, is supported by our dedicated employees. Looking to the future, we will continue to attract and invest in developing our employees to meet the demands of the future. PROCESS We are a process driven company, with the ability to work around the requirements of our customer's production systems, while developing our own standardization to deliver excellent service. Our success in this area is recognized by our continual achievement of client awards.

TECHNOLOGY

We leverage technology to enable our people to perform more effectively and to provide a competitive advantage for our customers.