Bilingual customer service rep

Bilingual customer service rep Allstate - Longstein Agencies Oak Park, IL Job Details Full-time $45,000 - $90,000 a year 20 hours ago Benefits Paid training Disability insurance Health insurance Dental insurance Paid time off Parental leave Vision insurance Opportunities for advancement Life insurance Retirement plan Qualifications Spanish Customer relationship building English Full Job Description Job Overview Are you looking for more than just another insurance job? Do you want to work somewhere that values relationships, community, culture, and growth? At Allstate - Longstein Agencies in Oak Park, Illinois, we're looking for an experienced Bilingual Customer Service Representative who is passionate about helping people and creating an exceptional customer experience for both our English- and Spanish-speaking clients. We proudly serve a diverse community, and we know how important it is for customers to feel comfortable, understood, and cared for in their preferred language. If you love helping families, solving problems, and being part of a positive, high-energy office environment, we'd love to meet you. Why Join Our Team? Family-oriented and supportive office culture Stable, in-office position with a collaborative team Opportunity for growth and advancement Paid training and ongoing development Make a real impact in the Hispanic community Work for an agency that values relationships over transactions This is not a remote role — we believe in working together, supporting each other, and creating a strong team environment inside the office every day. Requirements Fluent in English and Spanish Minimum 3 years of experience with either Allstate or State Farm

REQUIRED

Strong communication and relationship-building skills Organized, dependable, and detail-oriented Ability to thrive in a fast-paced office environment Positive attitude and team-first mindset If you're experienced, bilingual, and ready to join a team that truly values its people and customers, apply today and let's grow together.

Salary Range:

$45,000.00 - $90,000.00 per year Benefits Annual Base Salary + Commission Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Disability Insurance Parental Leave Mon-Fri Schedule Career Growth Opportunities Retirement Plan Requirements Fluent in English and Spanish Minimum 3 years of experience with either Allstate or State Farm

REQUIRED

Strong communication and relationship-building skills Organized, dependable, and detail-oriented Ability to thrive in a fast-paced office environment Positive attitude and team-first mindset Responsibilities What You'll Do Assist customers in both English and Spanish Help clients with billing, policy changes, claims questions, and account support Build lasting relationships with customers and provide personalized service Work closely with the sales and service team to deliver an outstanding customer experience Help customers protect what matters most with care and professionalism. About Us We offer a great professional work environment and culture. As an Elite agent in business for over fifteen years we now have two locations to serve the Chicagoland area and need your help. Rated A+ Better Business Bureau. Read our customer reviews on Google or on our agency website. Work here and plan to work with one of the best Allstate agencies in Chicagoland.