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Veterinary Receptionist/Customer Service Representative

Job

Novak Rinker Veterinary Clinic

Ottawa, IL (In Person)

$31,200 Salary, Full-Time

Posted 3 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 5/28/2026

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Job Description

Job Overview We are looking for a reliable, team-oriented individual to join our clinic as a receptionist/assistant/kennel attendant as needed. Responsibilities Greet clients warmly and handle check-in/check-out procedures efficiently, ensuring a smooth flow of appointments and visits Manage appointment scheduling, cancellations, and follow-up reminders using our practice management software Collect and process payments for services rendered, including medical collections when applicable Provide exceptional customer service Assist veterinary staff with kennel duties such as feeding, cleaning, and monitoring hospitalized animals to ensure their comfort and safety Helping to maintain clinic cleanliness. Qualifications Prior experience in veterinary reception or customer service within an animal care setting is preferred but will train as necessary. Strong communication skills with a positive attitude; capable of explaining complex information clearly to clients Basic computer skills, will train as necessary. Dependable and punctual; strong teamwork skills Willing to work weekends Please provide references
Pay:
From $15.00 per hour
Benefits:
401(k)
Work Location:
In person

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