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Service Customer Care Representative

Job

Rod Baker Ford SLS Inc

Plainfield, IL (In Person)

$40,000 Salary, Full-Time

Posted 3 weeks ago (Updated 19 hours ago) • Actively hiring

Expires 7/24/2026

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Job Description

Service Customer Care Representative Rod Baker Ford SLS Inc Plainfield, IL Job Details Full-time $40,000 a year 11 hours ago Benefits Paid training Health savings account Dental insurance 401(k) Paid time off On-the-job training Vision insurance 401(k) matching Qualifications Customer relationship building Phone communication Service scheduling Client rapport building Greeting customers Customer engagement Guest rapport building Entry level Client interaction via phone calls Full Job Description Job description: Company Overview Rod Baker Ford is a family-owned automotive dealership that has been serving the Plainfield community since 1963. With a commitment to fair treatment and exceptional customer experiences, we have grown from a small operation to a thriving business with over 130 employees, dedicated to upholding our family values while adapting to the changing times. At Rod Baker Ford, we believe taking care of people comes first. We are looking for a Service Customer Care Representative who enjoys helping others, creating positive experiences, and making each guest feel valued. If you love connecting with people and want to be part of a team that feels like family, we would love to meet you!
What You'll Do:
Welcome every guest with a smile and genuine care Help schedule and organize service appointments Keep customers updated and informed along the way Support our service team so the experience is smooth and stress-free
What We're Looking For:
A friendly and positive attitude, someone who is easily approachable Someone who enjoys working with people and building relationships Good communicator who is comfortable on the phone and in person Organized, dependable team player
Why You'll Love It Here:
A supportive, family-like work environment Competitive pay and benefits Growth opportunities as we continue to serve more guests Employee perks, including discounts on vehicles and service
Job Type:
Full-time Benefits:
401(k) 401(k) matching Health, Dental and Vision Insurance with HSA options On-the-job training Paid time off