Competitive Pay & Rewards:

Earn top-of-market wages, commission and opportunities for performance-based bonuses that recognize hard work and quality results.

Empowering Leadership:

Our management team is approachable, supportive, and genuinely invested in helping you succeed and grow.

Career Growth & Development:

Access ongoing training, mentorship, and certifications to advance your skills and career.

Stability & Vision:

Join a growing, debt-free company with a strong foundation and a commitment to sustainable growth and exceptional client service.

Work-Life Harmony:

Enjoy a Monday-Friday schedule, with occasional Saturdays during peak season, allowing time for family and personal priorities.

Team Culture & Community:

Participate in team-building events, outings, and training trips while working alongside long-tenured employees who foster a collaborative, family-like environment.

Reliable Pay:

Receive accurate, on-time biweekly paychecks every time.

Impactful Work:

Be part of a company that values your contribution, supports your growth, and empowers you to make a meaningful difference for clients, communities, and the environment. As a Customer Service Representative at Taylor's Way, you are the first voice a client hears and the last detail they remember. This is a desk-based, high-contact role that owns the client experience from intake to completion. Primary Duties & Responsibilities Answer the phones, emails, and texts and do it well. You're the first person clients talk to. Whether they're calling to check on their lawn, report an issue, or ask about a new service, your job is to respond promptly, lead with empathy, and get them to a resolution without making them call back. We aim to solve it the first time. Qualify new leads and sell our services. When a potential client reaches out, you'll ask the right questions, explain what Taylor's Way offers, and close the deal or move them forward, confidently and without pressure. 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