Slot Casino Service Representative - Casino Administration

Slot Casino Service Representative - Casino Administration Hard Rock Casino Rockford - 3.9 Rockford, IL Job Details Part-time $2 - $25 an hour 1 day ago Qualifications Basic math High school diploma or GED Balancing end-of-day transactions Full Job Description Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

POSITION SUMMARY

The Rep - Slot Customer Service is responsible for supporting the Floor Supervisors with operational responsibilities. This includes circulating throughout the casino area assigned and servicing player guests on the Slot machines by redeeming winning voucher tickets, making change for players, and assisting players with rules of the game and other general issues. They are also responsible for the payment of jackpots and various minor operational/guest service maintenance of machines.

ESSENTIAL FUNCTIONS

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Perform all slot activities on the casino floor. Provides service throughout casino regularly. Balances and maintain coin/change/fill bank. Performs/verifies change buys, slot payouts and fills. Observes machine play. Performs all other related compatible duties as assigned. Promotes outstanding customer relations. Performs minor machine repair and maintenance. Responsible for cleaning and sanitizing work and public spaces. Perform work regularly and adheres to all Illinois Gaming Regulations.

NON-ESSENTIAL JOB FUNCTIONS

Attend seminars when needed.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS

(Related education and experience may be interchangeable on a year for year basis) High school diploma or equivalent and previous experience in Slot operations in a similar position strongly preferred. Knowledge of all casino slot machines and games a plus.

ADDITIONAL REQUIREMENTS

(Licenses, Certifications, Testing, etc.): Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission. Must successfully pass background check. Must be twenty-one (21) years of age. Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.

KNOWLEDGE OF

Polished and professional presentation and communication style. Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities. Must be able to balance a cash bank.

ABILITY TO

Communicate effectively with guests in English, specific to position duties and responsibilities. Commitment to routinely go above and beyond in the accomplishment of position. Maintain highest level of professionalism and confidentiality.

Pay Range:

Pay Range:

$2 - $25