Customer Service Representative

Customer Service Representative Work Now Staffing

• 3.

0 Romeoville, IL Job Details Full-time $18 an hour 10 hours ago Benefits Health insurance Qualifications Printing Production planning Data entry Customer complaint resolution Full Job Description Work Now Staffing is looking to hire Data Entry/Customer Service Representatives for our Romeoville client.

Pay:

$18.00 per hour is the starting pay rate with a 90 day performance review and increase if warranted

Shifts:

1st Shift

• 8:00am
• 3:30pm/4:30pm (can work 35
• 40 hours per week) Assignment expected to run through the end of the year

Job Details:

The Customer Service Representative will act as a liaison between customers, sales, and production facility. This position will work with internal departments to achieve customer expectations. CSR will oversee and manage the customer workload as well as assist in processing jobs and talking to clients. Candidate must be able to work in a fast-paced production environment. Position will establish and promote excellent customer relations as well as facilitate the resolution of any customer issues. We are looking for a motivated, organized individual to add to our growing team. Ensure all timelines for scheduling and production are met which includes creating the production plan Address all customer production and postage questions while fostering a solid client focused relationship Availability to take calls after hours to resolve production or customer questions Ensure Quality Steps are being met Performs other related duties and participates in special projects as assigned 45 day performance and pay review Once hired, will need to work in the production area for 2-3 weeks before beginning CSR training

Qualifications:

Proficient in Microsoft programs Excellent communication skills Previous experience in printing, mailing or bindery is a plus Three or more years of previous customer service experience is required USPS Mailing Requirement Knowledge Preferred Monticello Software and USPS PostalOne Software experience preferred Apply here or in person at: Work Now Staffing 427 N Bolingbrook Dr Bolingbrook, IL 60440 630-343-1266 Employees may enroll in an optional medical and supplemental benefits program through our insurance provider. This plan covers preventative and wellness services at no cost including: Annual wellness exams, Immunizations and STI screenings.

Additional plan highlights include:

A National Network included with over 530,000 in-network doctors; Affordable doctor visits and urgent care co-pays; Enhanced RX program featuring deeply discounted medications; Acute drug formulary with 37 medications; and, 24-7 virtual urgent care. Additional information on pricing and the benefits offered will be provided upon hire.

Job Type:

Full-time Pay:

$18.00 per hour

Benefits:

Health insurance

Work Location:

In person