Service Writer, 2nd Shift The Larson Group - 3.0 Sauget, IL Job Details $25 - $35 an hour 2 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Opportunities for advancement Qualifications Service writing Service scheduling Greeting customers Shift management High school diploma or GED Experience working in the automotive repair industry Trade school Vehicle maintenance documentation Warranty issues management Automotive service record keeping Dealership experience Entry level Office phone management Payroll record maintenance Under 1 year Full Job Description The Larson Group Peterbilt is looking for an experienced Service Writer to join our dynamic team. The potential candidate will greet and consult service customers about their problems. This person will assist in the coordination and communications of the service department as well as perform a variety of tasks with the warranty department.

What We Offer:

Paid Time Off Paid Holidays Medical, Dental and Basic Life 401K with employer contribution Bi-weekly Pay Schedule Opportunity for advancement and

Career Development Responsibilities:

Open and close work orders providing as much information as possible. Record, adjust and report mechanics time for work orders and payroll. Help cover phone calls for the Service Department. Try to resolve customer complaints. Schedule appointments. Supervise and assist technicians with the diagnosis and repairs of their jobs. Assist with warranty repair paper flow. Check in new trucks delivered to the shop and complete the proper forms. Consult with the parts department on special order parts and sublet repairs. Instruct the following shift's service writer on any special instructions and appointments. Keep Service Manager informed of all customer complaints and technician problems. Perform other duties as assigned.

Qualifications:

Should possess a High School Diploma. A College degree or a certificate from a trade school is preferred, but not required. Experience in dealership service shop environment is strongly preferred but not required. Please note this is a safety-sensitive position

Requirements:

Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.