Customer Service Representative

We are looking for a reliable and professional Customer Service Representative to join our team and serve as the primary point of contact for our valued customers. In this role, you will be responsible for ensuring a positive brand experience by addressing inquiries, resolving problems, and providing high-quality support across multiple communication channels. The ideal candidate is a patient, detail-oriented communicator who can balance efficiency with a genuine desire to help others.

salary:

$22 - $26 per hourshift: Firstwork hours: 8 AM - 4

PMeducation:

High SchoolResponsibilities Managing a high volume of incoming customer inquiries via phone, email, and chat Identifying customer needs and providing accurate information or solutions Processing orders, returns, and exchanges within the company database Following up with customers to ensure their issues are fully resolved Providing technical support or troubleshooting for products and services Upselling or cross-selling products when appropriate to meet team goals Collaborating with other departments to resolve complex customer issues Keeping up to date on product knowledge and company policy changes Escalating unresolved issues to the appropriate supervisor or manager Achieving individual and team performance targets and metrics SkillsFollow-upBasic Software SkillsCustomer supportMicrosoft OfficeBasic Computer SkillsActive ListeningQualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. job detailssummary$22 - $26 per hourtemp to permhigh schoolcategoryoffice and administrative support occupationsreferenceAB_4940447job details We are looking for a reliable and professional Customer Service Representative to join our team and serve as the primary point of contact for our valued customers. In this role, you will be responsible for ensuring a positive brand experience by addressing inquiries, resolving problems, and providing high-quality support across multiple communication channels. The ideal candidate is a patient, detail-oriented communicator who can balance efficiency with a genuine desire to help others.

salary:

$22 - $26 per hourshift: Firstwork hours: 8 AM - 4

PMeducation:

High SchoolResponsibilities Managing a high volume of incoming customer inquiries via phone, email, and chat Identifying customer needs and providing accurate information or solutions Processing orders, returns, and exchanges within the company database Following up with customers to ensure their issues are fully resolved Providing technical support or troubleshooting for products and services Upselling or cross-selling products when appropriate to meet team goals Collaborating with other departments to resolve complex customer issues Keeping up to date on product knowledge and company policy changes Escalating unresolved issues to the appropriate supervisor or manager Achieving individual and team performance targets and metrics SkillsFollow-upBasic Software SkillsCustomer supportMicrosoft OfficeBasic Computer SkillsActive ListeningQualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.