Full-time From $40,000 a year
Full-time Job Overview As a Service Advisor, you will play a crucial role in the automotive service industry, acting as a liaison between customers and the service department. Your primary responsibility will be to ensure customer satisfaction by providing excellent service recommendations and guidance on vehicle maintenance. Duties
Communicate with customers to understand their vehicle service needs
Provide recommendations on automotive services such as oil changes, alignments, air brake inspections, and more
Liaise with mechanics and service technicians to ensure timely completion of work
Upsell additional services or products when appropriate
Estimate costs for auto repairs and services
Maintain accurate records of customer interactions and service history Qualifications
Strong mechanical knowledge to effectively communicate with technicians
Previous experience in automotive service or as a mechanic is a plus
Ability to effectively upsell services while maintaining customer trust
Proficiency in auto estimating software is beneficial
Excellent communication and customer service skills

Job Type:

Full-time Pay:

From $40,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Retirement plan

Experience:

Customer service: 1 year (Required) Ability to

Commute:

Sparta, IL 62286 (Required)

Work Location:

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