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Customer Service Representative
Job
Creative Financial Staffing
Wood Dale, IL (In Person)
Full-Time
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Job Description
Customer Service Representative Wood Dale, IL $55,000 — $58,000 Posted 5 hours ago Wood Dale, IL 60191, USA Customer Service Representative Join a fast-paced commercial sales team where your customer service expertise directly impacts client satisfaction and order success. This is a great opportunity to work cross-functionally and gain visibility across sales, operations, and leadership.
Why The Customer Service Representative Opportunity Stands Out:
- High-impact role supporting commercial sales and key customer relationships
- Direct exposure to Sales leadership, including the VP of Sales & Marketing
- Hands-on involvement in order management, estimates, and customer communication
- Dynamic environment with a mix of customer service and operational coordination Key Responsibilities for the
Customer Service Representative:
- Respond to customer inquiries via phone and email and provide timely follow-up
- Prepare estimates and enter orders for parts, equipment, and repairs
- Coordinate order flow with internal teams including shipping and operations
- Communicate pricing, availability, and order updates to customers
- Maintain customer records and support sales team initiatives Qualifications for the
Customer Service Representative:
- 3-5 years of customer service experience (manufacturing preferred)
- Bilingual in English and Spanish
- Associate degree or higher
- Proficiency in Microsoft Office
- Strong communication skills (written and verbal) #CustomerService #SalesSupportJobs #OperationsJobs EB-1832067730