InterCambio Express, Inc is a rabidly growing company. We strive to provide the best customer service. If you like interacting with people than you should apply with us!

Call Center Agent Job Responsibilities:

Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains communication equipment by reporting problems. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. Updates job knowledge by studying new product descriptions; participating in educational opportunities. Accomplishes sales and organization mission by completing related results as needed. Call Center Agent Qualifications /

Skills:

Verbal communication Phone skills Listening Data entry skills People skills Informing Customer focus Customer service Attention to detail Professionalism Multi-tasking Previous customer service experience, especially in particular industry, a plus. Must be bilingual (Spanish/English/Haitian Creole)

Job Type:

Full-time Pay:

$12.00-14.00 per hour

Job Type:

Full-time Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Pay:

$12.00 - $14.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance

Language:

Haitian Creole (Required)

Work Location:

In person