Customer Service Representative Garrett, IN Job Details Full-time $18.00
50 an hour 4 days ago Benefits Health insurance Dental insurance Vision insurance 401(k) matching Qualifications Live chat Managing customer accounts Microsoft Excel Customer relationship building Multitasking Financial transaction processing Phone communication Processing cash transactions English Client relationship development Analysis skills Problem-solving Data entry Customer issue escalation Customer support Productivity software Order processing Communication skills Conducting sales calls Entry level Client interaction via phone calls Full Job Description Washler Inc is a fast growing trash and recycling services provider, serving Northeast Indiana, Northwest Ohio, and Southern Michigan. Core Values of Washler Inc "Love God, Love Others" sums up the teaching of Jesus in the New Testament. From the beginning this company has been built on faith, family, and hard work. Without a strong faith Washler Inc would have never survived its early years, and we thank God for our continued success. Safety
- We take care of and look out for ourselves, our team, our customers, our equipment, and those in our community as we work. Any job worth doing is worth doing safely. Teamwork
- Our team is accountable to each other because we treat each other with honesty, integrity, and respect. We can depend on each other to show up and adapt to do whatever it takes to get the job done right for the customer. We do all this with a great attitude. Customer Service
- We are committed to providing excellent customer service.
We are committed because we understand the value of our reputation and take pride in a job well done. We are professionals who work hard, with a passion to always do a better job for our customers. Our competition says they have excellent customer service, we prove every moment of everyday that we are the best when it comes to actually taking care of the customer. Community Service
- We support the communities that support us.
We do this by supporting various youth activities such as 4-H, FFA, and various youth activity programs. We support the fight against breast cancer with our pink cart program and raise awareness with our pink equipment. We also support our communities by offering employment to those enrolled in recovery programs, giving them a good healthy environment to grow themselves and contribute to society. The Purpose of Washler Inc is to build a great company with great people that produces great results for everyone involved.
Schedule:
Monday to Friday
- 7:00 am to 4pm Day shift (unpaid lunch) Very little overtime, must be able to stay over if customers are still in line Overview Join our dynamic team as a Customer Service Representative and become the vital link between our company and our valued clients!
In this energetic role, you will be the first point of contact for customer inquiries, providing exceptional support and ensuring every interaction leaves a positive impression. Your enthusiasm, communication skills, and problem-solving abilities will drive customer satisfaction and foster lasting relationships. This paid position offers an exciting opportunity to develop your skills in a fast-paced environment while making a meaningful impact on our clients' experience. Duties Respond promptly and professionally to customer inquiries via phone, email, or chat, demonstrating excellent phone etiquette and communication skills Assist customers with product information, order processing, billing questions, and issue resolution to ensure a seamless service experience Conduct outbound calling campaigns to follow up on customer requests or promote new products and services Enter and update customer data accurately within our database using Microsoft Office tools and data entry techniques Support client services by handling cash transactions, processing payments, and maintaining accurate financial records Analyze customer feedback and interactions to identify opportunities for service improvements and report findings to management Collaborate with team members to resolve complex issues efficiently, ensuring high levels of customer support and satisfaction Requirements Proven experience in call center environments or customer support roles is advantageous Strong communication skills in English; additional language skills are a plus Familiarity with Microsoft Office applications (Word, Excel) and general computer skills for data entry and documentation Experience with outbound calling, sales techniques, or client engagement strategies is desirable Demonstrated ability to handle cash transactions accurately and maintain confidentiality of sensitive information Excellent analysis skills to assess customer needs and provide tailored solutions Ability to manage multiple tasks efficiently while maintaining professionalism in high-pressure situations Embark on a rewarding journey where your enthusiasm fuels exceptional service! We're committed to supporting your growth with comprehensive training and a vibrant team environment. Join us today as we deliver outstanding client experiences together!
Pay:
$18.00
50 per hour
Benefits:
401(k) matching Dental insurance Health insurance Vision insurance
Work Location:
In person
