Front Counter Customer Service Representative

Front Counter Customer Service Representative Indianapolis, IN Job Details Full-time $18 - $20 an hour 20 hours ago Benefits Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Retail sales transactions Record keeping Computer operation Customer communication Microsoft Excel Financial transaction processing Customer service Front desk experience (3-5 years) Filing Research Mid-level High school diploma or GED Accounting Data entry experience (3-5 years) Data entry Merchandising display arrangement Front desk Stocking CRM system proficiency Productivity software 1 year Clean workspace maintenance Communication skills Technical Proficiency Conducting sales calls Stocking experience (3-5 years) Client interaction via phone calls Full Job Description Ritz Safety is dedicated to providing convenient and cost-effective safety products and solutions to all people and industries, worldwide. With eighteen nationwide locations, we are looking to add a Front Counter Customer Service Representative to our Indianapolis, IN location. The role of the Front Counter Customer Service Representative is to solicit sales from walk-in and telephone call-in customers in the construction, industrial and manufacturing marketplace.

Primary Responsibilities:

• Assist customers with identification of product needs and locating merchandise.
• Accurately completes and files all required paperwork in a timely basis. Documents sales, quotas or other information.
• Enter sales and quota data into the computer.
• Researches information for customers using the computer system.
• Receives payment for merchandise and/or services sold, and enters sale into the computer.
• Responsible for payments received, and adhering to all administrative and accounting related procedures.
• Restocks store merchandise as needed.
• Arranges stock on shelves or racks in sales area, and keeps merchandise in order. Marks or tickets merchandise.
• Maintains showroom cleanliness by standards set by management.
• Maintains current price documentation, and product literature.
• Stays current on product knowledge.
• Follows all verbal directives from management.
• Perform other duties as required.

Required Experience and/or

Skills:

• High School Diploma or GED.
• 1-2 years retail experience.
• Excellent Customer Service mindset and superb communication skills.
• Proficient in use of computers and software (Excel, Word, Microsoft Office, CRM Software).

Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Health insurance Paid time off Vision insurance

Education:

High school or equivalent (Required)

Experience:

Customer service: 5 years (Required) Ability to

Commute:

Indianapolis, IN 46226 (Required)

Work Location:

In person