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Customer Support
Customer Service Representative
Indianapolis, IN
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Indianapolis, IN 46226 About the Role We're hiring Customer Service/Warehouse Clerks to join our team in Indianapolis, IN. This position combines customer service, administrative, and hands-on warehouse responsibilities. You'll help coordinate shipments, maintain accurate records, prepare paperwork, and work on the warehouse floor to ensure orders are ready for pickup. The ideal candidate is organized, computer-savvy, and comfortable multitasking in a fast-paced environment. What You'll Do Download and manage carrier information and requirements Build carrier trucks and prepare shipments for pickup Generate paperwork, barcodes, and labels for carrier shipments Enter schedules, purchase orders, and carrier requirements into databases Monitor late orders and check shipment statuses Enter bills of lading into Excel and maintain organized files Prepare daily operations reports for morning meetings Print and match invoices with load sheets and purchase orders Work on the warehouse floor to prepare shipments, label boxes, and verify skid counts Schedule shipments for pickup Build and electronically file load sheets as purchase orders are received Check in with key customers and provide updates Prepare weekly reports covering late orders, upcoming orders, customer concerns, and carrier updates Maintain monthly sales records based on purchase orders Initiate PPC forms for new parts and verify pricing and lead times when needed What We're Looking For Experience with Microsoft Excel Strong computer skills Good verbal and written communication skills Ability to multitask and stay organized Strong attention to detail Ability to work both in an office and on the warehouse floor Dependable and able to manage multiple priorities Why You'll Love Working Here Competitive $15/hour pay Full-time schedule with 40+ hours per week Variety of administrative and warehouse responsibilities Opportunity to build customer service, logistics, and warehouse experience Fast-paced work environment with opportunities to develop new skills Shift 1st
Shift:
Monday-Friday, 7:00 AM - 4:00 PM 40+ hours/week #EB