Find & Apply For Customer Service Representative Jobs in Indianapolis, Indiana

Overview Onin's call center is designed to act as a high-volume recruitment engine to funnel job seekers into the local physical branches for scheduled interviews. This program is not run by the home office; each call center program is created and led by the local Business Manager, with teammates placed on branch assignments. This initiative is built specifically for short-term, seasonal ramp-ups rather than traditional, long-term recruiting functions. Its primary goal is to support local recruiters and prevent burnout during peak busy seasons. Outbound Cold Calling, Texting & Emailing 3

Points of Contact:

Call center reps work through our massive database of previous applicants, dialing, texting and emailing to pitch new local job openings and book them for walk-in interviews at the nearest branch. They will also document accurately within the notes section.

Pre-Screening Candidates :

Call Center reps filter out unqualified callers by asking basic qualifying questions (e.g. "Can you work a 12-hour night shift?", "Do you have reliable transportation?" "Have you worked at this company before?" etc.) ○ Business Manager will provide the pre-screen guide

Scheduling In-Branch Appointments:

Once a candidate passes the initial screening, the call center rep schedules them for a specific time slot at the local branch. ○ They will use the branch scheduling process. Applicants are not scheduled for specific recruiters. The branch manages the flow. Skills and Experience Strong verbal and written communication skills. Comfortable handling high-volume calls. Basic computer, typing, and data entry skills. Ability to multitask and resolve customer concerns. Professional, dependable, and detail-oriented. Ability to work in a fast-paced environment. Bi-multi Lingual preferred. Benefits Don't miss this chance to enhance your experience in a production environment while enjoying competitive pay and a comprehensive benefits package. Weekly pay $5 prescription drugs $5 doctor's visit copays Free teledoctor service Free counseling services Life insurance included Vision insurance included Dental insurance included Vacation and holiday pay Scholarship Opportunities 401(k) retirement plan Free legal services Our unbeatable employee discount program Apply now so we can hold a spot for you. We can't wait to talk to you! --Your Ōnin team Apply Now