CUSTOMER SERVICE SPECIALIST

Job Posting The following position is available with the City of Lafayette, Indiana. If you are interested in being considered for this position, please visit work4lafayette.com The application deadline is

OPEN UNTIL FILLED

Available with the

Utility Billing Office:

POSITION

Customer Service Specialist

LOCATION

20 N 6th Street Lafayette, IN 47901

HOURS:

8:00 am-4:30 pm, Monday -

Friday SALARY:

$1,839.76 TO $2,114.24 bi-weekly

DUTIES:

Performs cashier duties, including maintaining and balancing a cash drawer. Provide customer service both internally and externally. Assist in the resolution of customer concerns in person, by telephone, and electronically. Establish accounts for customers in the billing system, paying close attention to details. Spanish proficiency is a plus.

REQUIREMENTS

High School diploma or GED and previous work related experience required. Ability to maintain confidential information. Must have strong customer service skills and be detail oriented. Capable of working on multiple tasks at the same time amidst frequent distractions and interruptions. Must be proficient using Microsoft Office products including Outlook, Word, and Excel. Must be able to prepare professional documents using word. Must be able to use Outlook to professionaly correspond with City staff and the public, maintain current contact lists and maintain appointments using calendar. All other duties as assigned. The City of Lafayette is an Equal Opportunity Employer

CUSTOMER SERVICE SPECIALIST 4.0 4.0

out of 5 stars 20 North 6th Street, Lafayette, IN 47901 $3,679.52 - $4,228.48 a month City of Lafayette, Indiana 2 reviews $3,679.52 - $4,228.48 a month Job Posting The following position is available with the City of Lafayette, Indiana. If you are interested in being considered for this position, please visit work4lafayette.com The application deadline is

OPEN UNTIL FILLED

Available with the

Utility Billing Office:

POSITION

Customer Service Specialist

LOCATION

20 N 6th Street Lafayette, IN 47901

HOURS:

8:00 am-4:30 pm, Monday -

Friday SALARY:

$1,839.76 TO $2,114.24 bi-weekly

DUTIES:

Performs cashier duties, including maintaining and balancing a cash drawer. Provide customer service both internally and externally. Assist in the resolution of customer concerns in person, by telephone, and electronically. Establish accounts for customers in the billing system, paying close attention to details. Spanish proficiency is a plus.

REQUIREMENTS

High School diploma or GED and previous work related experience required. Ability to maintain confidential information. Must have strong customer service skills and be detail oriented. Capable of working on multiple tasks at the same time amidst frequent distractions and interruptions. Must be proficient using Microsoft Office products including Outlook, Word, and Excel. Must be able to prepare professional documents using word. Must be able to use Outlook to professionaly correspond with City staff and the public, maintain current contact lists and maintain appointments using calendar. All other duties as assigned. The City of Lafayette is an Equal Opportunity Employer