We are looking for a passionate Guest Services Representative who thrives on providing exceptional customer service, delights in putting smiles on people's faces, and has a strong desire to learn and grow. Must have a valid drivers license and be willing to drive shuttle on occasion. Hotel experience preferred.

WHY CHOOSE US?

o 401(k) plan with a matching contribution o FREE Life Insurance o Enjoy a healthy work-life balance o Outstanding health benefits o Opportunities for growth within the company

WHAT WILL YOUR ROLE ENTAIL?

o Consistently exceed guest expectations by delivering outstanding hospitality o Warmly greet guests upon arrival, ensuring a welcoming atmosphere o Handle guest check-ins and check-outs efficiently o Provide excellent front desk services to enhance guest experiences o Assign rooms and manage administrative tasks o Handle mail and messages, process guest payments o Serve as a knowledgeable resource for guests, offering information on transportation and dining options o Assist with Evening Reception and/or Breakfast setup o Accommodate general and unique guest requests o Skillfully diffuse conflicts or tense situations with guests Holladay Hospitality is proud to be an equal opportunity employer, fostering a diverse and inclusive workplace where everyone has an opportunity to thrive. Visit our website to learn more about us! www.holladayhospitality.com

Job Type:

Full-time Pay:

$15.00 - $17.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Free parking Health insurance Life insurance Paid jury duty Paid time off Parental leave Professional development assistance Referral program Relocation assistance Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person