Client Services & Scheduling Coordinator

Company Overview GreenTouch Lawn & Tree is an established, trusted, leader in lawn, tree, and sprinkler system care. We are dedicated to delivering exceptional service and personalized solutions that keep lawns lush, healthy, and vibrant all year round. Overview We are seeking an energetic and detail-oriented Client Services & Scheduling Coordinator to join our dynamic team. In this vital role, you will serve as the first point of contact for clients, manage appointment scheduling, and support daily office operations. Your proactive approach and excellent organizational skills will ensure smooth communication and efficient service delivery, helping us maintain our reputation for outstanding customer care. Duties Greet clients warmly at the front desk and handle multi-line phone systems with professionalism and courtesy Manage appointment scheduling and calendar coordination using industry software and Microsoft Office tools Maintain accurate client records through data entry, filing, and record keeping in QuickBooks or similar bookkeeping software Provide exceptional customer support by addressing inquiries promptly via phone, email, or in person Assist with office management tasks such as filing, proofreading documents, and organizing office supplies Support billing and invoicing processes by performing basic bookkeeping tasks and verifying data accuracy Ensure office procedures run smoothly by managing phone etiquette, calendar updates, and clerical duties efficiently Qualifications Proven experience in office management, administrative support, or clerical roles with a focus on customer service Strong computer literacy including proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and QuickBooks Excellent organizational skills with the ability to multitask effectively in a fast-paced environment Bilingual abilities are a plus to assist a diverse co-worker and client base Exceptional phone etiquette with experience managing multi-line phone systems and providing customer support Demonstrated attention to detail in proofreading, data entry, and record keeping Prior experience in personal assistant roles or calendar management is highly desirable Ability to handle confidential information discreetly while maintaining a positive attitude Join us as a Client Services & Scheduling Coordinator to be at the heart of our operations—delivering friendly service, streamlining office functions, and supporting our mission to provide top-tier lawn and tree care solutions. We're excited to welcome motivated individuals eager to grow with us!

Pay:

$18.00 - $22.00 per hour

Benefits:

Dental insurance Flexible schedule Health insurance Retirement plan Application Question(s): Are you available to work full-time, in-person? Have you ever worked in a role that required scheduling or dispatching work?

Experience:

customer service or office coordination: 2 years (Required)

Work Location:

In person