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Southern Indiana Tire Inc
Service Advisor
Career Insights for Automotive Customer Service Representative
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Scorecard
Based on Kentucky data
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What they do
An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.
$47,282 / year median in Kentucky
+13% projected growth
Job Description
Service Advisor | Best-One Tire & Service | Elizabethtown, KY Join the Best-One Team! Best-One Tire & Service in Elizabethtown, Kentucky is looking for a Service Advisor who is passionate about Creating Raving Fans by delivering exceptional customer service. If you have at least 1 year of experience in a retail tire or automotive service environment, enjoy keeping operations running smoothly, while assisting customers, we want to talk to you!
What You'll Earn:
Starting at $20/hour, with higher pay based on experience.Why You'll Love Working Here:
- Top Pay - the more you know, the more you earn
- Paid holidays & vacations; closed most major holidays
- Health/dental/vision insurance
- 401(K)- Company Match!
- Team member discount program
- Continuing education/training
- .
Service Advisor:
- Answer phones and greet and assist customers in a respectful and timely manner.
- Answer customer questions about service outcomes and consult with technicians when necessary.
- Inform customers of changes in service or when their vehicle is ready to be picked up.
- Ensure all paperwork is properly filled out, updated, completed, and closed according to Best-One and customer standards.
What We're Looking For:
- Must have at least 1 year of experience in a customer-facing service environment.
- Must have proficiency with Windows-based computers with strong attention to detail.
- Must have reliable transportation and a commitment to good attendance.
- Must maintain a positive and friendly attitude while providing service beyond the expectations of our customers.